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At Brawish.Co , we strive to ensure your utmost satisfaction with our women's underwear. However, we understand that sometimes returns and refunds may be necessary. Therefore, we have implemented the following Refund and Returns Policy to address such situations.

Eligibility: To be eligible for a return and refund, the following conditions must be met:

The item must be in its original packaging and unused.

The return request must be initiated within 7 days of the purchase date.

Hygiene stickers must remain intact.

Returns Process: To initiate a return, please contact our customer support team via email or phone. Provide your order details, reason for return, and any relevant information. Our team will guide you through the process, including providing you with a return shipping label, if applicable.

Refund: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 14 business days.

Non-Refundable Items: For hygiene reasons, we cannot accept returns or issue refunds for opened or used underwear, unless there is a manufacturing defect. Additionally, any promotional or discounted items are final sale and not eligible for returns or refunds.

Exchange: We currently do not offer exchanges for women's underwear. If you wish to replace an item, we recommend returning the original item and placing a new order.

Please note that this policy applies only to purchases made directly from Brawish.Co . If you purchased our products through a third-party retailer, please refer to their respective return policies.

We value your satisfaction and will do our best to resolve any issues you may encounter. If you have any questions or concerns regarding our Refund and Returns Policy, please contact our customer support team for assistance.

Need help?

Contact us at infor@brawish.co for questions related to refunds and returns.

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